Privacy Policy

Because privacy is important, there is a big policy on how we handle your personal data. Please read it carefully.

What information we collect and how do we use it?
We will ask you to provide certain personal data when you buy a product, sign up for a newsletter or competition or create an account.

We use your personal data to:
Fulfil orders and provide service information – we gather from you information about your product selection, your name, delivery address, your payment information and any further information needed to fulfil your order (such as any special delivery instructions). The information on your order marked * is mandatory because without it we will be unable to fulfil your order. Process Returns and address complaints and queries – where you return a product or make a query or complaint, we will keep the information you give us to ensure that we comply with our contractual
and regulatory requirements, to ensure appropriate further communication with you, and to improve our products and services.

Update our records – we will periodically check that the personal data we store for the purpose of communicating with you is accurate. If you would like to update the personal data we hold about you, please update your account information and preferences on our Site.

Legal purposes – we sometimes need to use personal data that we have gathered from you or third. parties (such as law enforcement or credit reference agencies), or that you have provided to us, to comply with our legal obligations or for other legal reasons – for example to trace fraudulent transactions. We may also use your personal data where it is reasonable for us to do so and where
there is no disadvantage to you.

Report browsing information – we will collect information, if available, about your IP address, operating system, and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.
System optimization and testing – we use data to curate, implement and test new systems or processes to provide a better user-experience and expand our digital offering.

Sales monitoring – we use your personal data to monitor our sales which enables us to continue to provide you with the products that you like.

How do we collect your data?
Directly from you, for example when you place an order, or sign up for our newsletter; By observing how you use our Site, for example from your transactions; or from other organizations such as credit reference and fraud prevention agencies.

Who do we share your data with?

To fulfil your orders and make the Site available, we may share your personal data with other members of our group of companies.
We may also share your personal data with the following categories of third parties:
Our service providers where necessary to make products and services available to you and to promote our products and services to you, such as our suppliers of IT and marketing services. Other third party payment providers, when you choose to use their payment services. Credit reference, fraud prevention, and law enforcement agencies where it is necessary for us to do so to enforce a legal obligation or otherwise where it is fair and reasonable for us to do so for example for fraud protection and credit risk reduction.

If Yalin is acquired by, or sells substantially all of its assets to, a new owner, your personal data will be
transferred to the new owner, to be used for the purposes set out in this privacy policy. Where necessary to protect the rights, property, or safety of our group of companies, our customers,
or others we may share personal data with law enforcement agencies.

What do credit references and fraud prevention agencies do with my information?
We may share your personal data (provided to us as set out in this privacy policy) with credit reference agencies and fraud prevention agencies.
You have a legal right to obtain details of those credit reference and fraud prevention agencies from whom we obtain and to whom we pass information about you. You also have a right to further details explaining how the information held by fraud prevention agencies may be used.

What are your rights?
Access to your personal data: you may request access to a copy of your personal data.

Withdraw consent: you may withdraw your consent at any time. Please contact us if you would like to withdraw your consent and we will delete your data in line with your right to erasure below.
Rectification: you may ask us to rectify inaccurate information held about you. If you would like to update the data we hold about you, please contact us and provide the updated information or log on to your profile at www.yalineg.com and update your information.

Withdraw consent: you may withdraw your consent at any time. Please contact us using the details located below if you would like to withdraw your consent and we will delete your data in line with your right to erasure below.

Erasure: you may ask us to delete your personal data. If you would like us to delete the personal data we hold about you, please contact us , specifying why you would like us to delete your personal data.

Portability: you may ask us to provide you with the personal data that we hold about you in a structured, commonly used, machine readable format, or ask for us to send such personal data to another data controller.

Object to processing: you may object to our processing of your personal data pursuant to this privacy policy. Please contact us, providing details of your objection.

Cookies:
We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our Site and to deliver a better and more personalized service. You can refuse to accept cookies by changing the settings on your browser. This may, however, mean you are unable to access certain parts of our Site. Please see our cookies policy
in our last tab.

Security policy:
We will treat all of your information in strict confidence, and we will endeavor to take all reasonable steps to keep your personal data secure once it has been transferred to our systems.

Yalin recommends that you take measures to better protect the information you provide online. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. For security purposes, your password should not be written
down and should be regularly reset. A strong password should not include easily obtainable personal data, should be at least 8 characters in length, and should be a combination of letters and numbers.

All online purchases made through our Site take place safely, using the latest internet security technology to protect our customers.

Links to third party websites:
Our Site may, from time to time, contain links to and from the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.