Refund & Exchange Policy
We hope you enjoy your order as much as we loved creating it for you. Still not right, no worries, we are here for you.
Still need sometime to think, send us a message and we will sort it out:
- Our Instagram page: @yalin.eg
- Our Whatsapp number: +20 122 133 9022
- Send us a message on our email: Yalin.thebrand@gmail.com
- If you received the item & decided to return or exchange it within 4 days, you will be charged for return/exchange shipping fees based on your city; the fees will be collected from you upon pickup, or refunded to you in case of online payment.
- Return and Exchange take the same delivery time frame 4-7 working days as like the normal order.
- If there is something wrong with the item received, we will exchange the item without any extra fees. Please provide us with information about the order defect as soon as you receive it.
- If you received the item & you would like to exchange the size, we will exchange the size without any extra fees.
- For returns or exchange, item(s) must be in their original condition and packaging: unworn, unwashed and with all tags attached.
- During sale period, any item ordered at a discounted price cannot be exchanged or refunded.